Neo Mastercard
Frequently Asked Questions
How do I know if I am eligible for the Neo Mastercard?
To be eligible for a Neo Mastercard, you need to live in Canada, have a Canadian photo ID, and be the age of majority in your province.
What is the maximum credit limit?
The credit limit is up to $10,000 on approval.
Is there an annual fee?
Nope! There is no annual fee for the Neo Mastercard.
What cashback do I earn with the Neo Mastercard?
The base category cashback rates are 1% on groceries and 1% on gas. With a Neo Everyday account balance, you can boost your rates even higher—earn up to 4% on groceries, 4% on gas, and 1% on all other purchases. See “Boost Level” details in the Neo app for more information.
How can I redeem my cashback rewards?
Your rewards accumulate in your rewards wallet in the Neo app and can be accessed as soon as your transaction is posted. You can cash out or “redeem” this cashback in a few ways. You can reduce the balance in your credit account, add the cashback directly to your Neo Everyday account, or redeem it for merchandise in the Neo Store.
How do I track my cashback rewards?
You can track your cashback in your rewards wallet. Open the Neo app and simply tap the rewards icon (stars) in the top left corner to go to your wallet.
Can I get a supplemental card for the Neo Mastercard?
Currently, Neo does not offer supplemental cards. It is something we are working on!
EN / FR
EN / FR
Unlock a credit limit of up to $10,000
Cashback on gas & grocery purchases²
No annual fee¹
Exclusive cashback offers at partners across the country³
What’s the purchase rate and APR?
The Purchase Credit Rate on the Neo Mastercard is 19.99% - 31.99%. In Newfoundland and Quebec, the Purchase Credit Rate on the Neo Mastercard is 19.99% - 23.99%.
The standard rate on purchases and cash advances is dependent on our assessment of your credit application, credit profile, and your province. See your Cardholder Agreement and Disclosure Statement at time of application for your specific rate.
What are the monthly spend caps in each category?
The monthly spend caps vary based on the card you choose. For more information, visit https://get.neofinancial.com/rates-table/
Neo Mastercard
Annual Fee | $0
Unlock cashback on your everyday essentials
1%
cashback on groceries²
1%
cashback on gas & EV charging²
Unlock exclusive offers like up to 15% cashback at partners nationwide.³
Earn even more
Additional card benefits
Mastercard Zero Liability⁵
Protection from unauthorized transactions and real-time security alerts to keep your account safe
Instant cashback
Earn cashback in real-time and access it whenever you want.
Cash is cash
No confusing point values. What you see is what you get.
Annual Fee | $0
Canada's fastest growing company
awarded by the Globe and Mail
4.8 ★★★★★ on App Store
4.7 ★★★★★ on Google Play
10,000+ partners coast to coast
The card your wallet has been waiting for
Annual Fee | $0
¹ For Quebec: Monthly Statements; No monthly or annual fees; 21-day grace period; Minimum payment is the higher of $10.00 or 5.0% of total statement balance; Purchase rate (19.99%-24.99%) and cash advance rate (22.99%-25.99%).
² Cashback earn subject to monthly spend limit. When monthly spend limit is reached, earn rate decreases for subsequent spending. Spend limit resets monthly. Minimum balance required to earn the highest rate. For more information, visit the Neo app.
³ Average based on current offers at select partners. Cashback may be limited and varies by perks, offer, and partner. See the Neo Rewards™ Policy for additional terms and conditions.
⁴ Certain terms, conditions and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions.
The Neo Mastercard is issued by Neo Financial™ pursuant to license by Mastercard International Incorporated.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.