¹The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are combined with eligible deposits held at Peoples Bank of Canada, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.
² Cashback earn subject to monthly spend limit. When monthly spend limit is reached, subsequent spending is not eligible for cashback. Spend limit resets monthly. Minimum Neo Everyday account balance required to earn the highest rate. For more information, visit the Neo app.
The Neo Everyday account is provided by Peoples Bank of Canada.
Mastercard, World Elite, and the circles design are registered trademarks of Mastercard International Incorporated.
I already have a Neo Everyday account set up, how do I get a physical card?
Simply log in to your account and select Cards under the main menu. You will see a carousel of cards to select from and order a Neo Money™ card to your registered address.
Is my money insured?
The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are combined with eligible deposits held at Peoples Bank of Canada, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC's website cdic.ca.
How do I transfer funds to my Neo Everyday account?
You can transfer funds to your Neo Everyday account in several ways. You can link an external account, send yourself an Interac e-Transfer®, or move money within Neo.
How do I link an external account to my Neo Everyday account?
You can link an external account by following these steps:
Is the Neo Money™ card a debit card?
The Neo Money™ card is a prepaid card that lets you do things that a debit card does — like access cash and spend your money online and in-store without having to manually load funds onto your card.
How soon can I spend with my Neo Money™ card once I sign up?
Instantly. We set up a virtual card so you can make purchases online instantly. Or add your card to your Apple Pay or Google Wallet to start spending.
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Free everyday transactions
No hidden or monthly fees
Earn cashback without a credit card
No minimum balance required
Deposits are eligible for CDIC protection¹
Do I get cashback if I spend with my Neo Money™ card?
Yes! You’ll earn instant cashback on any transactions at partners in our rewards network.
How does earning cashback work?
Cashback is a percentage of your spending. For instance, if you shop at a grocery store where you get 1% cashback and you spend $100, the cashback you receive will be 1% of $100, which is $1.
This cashback can be found in your Rewards Wallet which you can redeem to your account or at the Neo Store.
Can I earn cashback on international purchases?
You can earn cashback on international purchases if you are subscribed to the Travel perks. You will earn cashback when you pay in a foreign currency using your card. However, you won't receive any cashback if you pay in Canadian Dollars or withdraw cash from an ATM abroad.
To subscribe to the travel perk, go to:
How widely accepted is this alternative debit card by merchants?
You can use your Neo Money™ card anywhere Mastercard is accepted.
Safe
Digital access in minutes
Apply online and access your account instantly.
Free Interac e-transfer® requests
Send money to friends and family without being charged.
Free everyday transactions
Pay for your stuff, and only your stuff.
ATM Access Worldwide
Get your cash wherever, whenever.
Pay and get paid seamlessly
No waiting. No limits. Just payday.
GROCERY
GAS
EVERYTHING ELSE
STARTING AT2
BOOSTED
How do I boost my rates? Earn boost levels by keeping a healthy balance in your Neo Everyday account. The higher your balance the bigger the boost.
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The Neo money card is your key to your money. Access ATMs, and get cashback on your purchases. Plus, grow your balance in your Neo Everyday account to boost the cashback rates on your card.
INTRODUCING BOOSTS
STEP 1
Open a Neo Everyday account.
STEP 2
Get a Neo Money™ card with your account.
STEP 3
Top up your Everyday account balance and get a cashback boost.
Once I make a deposit, when will my cashback rate change?
Your cashback rate is determined with every transaction, this means that if you deposit $10,000, you will immediately earn the corresponding cashback rate on your next transaction!